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How Long Does It Take For A Life Insurance Policy To Pay Out?
How Long Does It Take For A Life Insurance Policy To Pay Out?
07 Nov 2018

If a family member has passed away and you’re looking to claim from life insurance, it’s understandable that you would want the process to be quick and hassle-free.

You may be worried about funeral expenses, bond repayments, school fees or other expenses and are reliant upon receiving payment from your loved one’s life policy.

If the claim is straightforward and the insurer has no reason to decline or fight your claim, then it would be very rare for your payment to take longer than two months; but more likely within two to three weeks. However, there are instances that can cause an insurer to delay the paying out of a claim.

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Of course, in order to make sure that your claim payment happens as quickly as possible it is important that you submit all the correct documents – missing information could result in delays in processing your claim at a time when you already have a lot to deal with.


If there are problems with the claim, then it could take far longer. The most common issues are when a policyholder has omitted information or lied about his or her health or when their cause of death is a specified exclusion; if the policyholder committed suicide, for example, this often isn’t covered by life insurance.

It is also important that the policyholder makes sure that at least one beneficiary is aware of their life insurance details and how to claim. If you know a loved one has taken life insurance, ask them how you can access the details in the event that they pass. If you are a policyholder, be sure to tell your loved ones who your policy is with to avoid any unnecessary delays in locating and claiming from the insurance should something happen to you.


At MiWayLife, we have an innovative combined funeral and life cover. When a claim is submitted, MiWayLife will pay out the funeral portion of the policyholder’s life insurance within 48 hours, meaning that the remaining loved ones can hold a dignified funeral immediately without worrying about the financial implications. We aim to have the remainder of your claim paid as quickly as possible, and this is often within a couple of weeks of the initial claim.

Need more information on MiWayLife? Read about our life insurance product, or get a life insurance quote in 30 seconds. Alternatively, call us on 0860 64 54 33 .
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Terms and conditions apply. Eligibility, cover and benefits are determined on individual risk profile. MiWayLife is an authorised FSP (No. 45741) and its product offering is underwritten by Sanlam Life Insurance Limited, a registered long-term insurer. MiWayLife is a division of Sanlam Life Insurance Limited - Reg No. 1998/021121/06