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How Does MiFuneral’s Repatriation Service Work?
How Does MiFuneral’s Repatriation Service Work?
19 Aug 2024

All MiFuneral Policy’s include an added-value Repatriation Service benefit so you can bring your loved one home.

MiFuneral Policy is a modern, digital-first approach to end-of-life planning that can be bought online so you don’t have to pay for an extra broker or administration fees. This makes it affordable as well as accessible but, as it’s designed to meet the real needs of South Africans, each policy also includes value-added benefits to ensure that loved ones are cared for and protected.

One of the policy’s key value-added benefits is our Repatriation Service, which facilitates the respectful and dignified return of the deceased to their home location.

What is MiFuneral’s Repatriation Service?

When a policyholder passes away, the family can initiate the repatriation process by contacting MiWayLife's dedicated Funeral Arrangement support team. Our knowledgeable and compassionate agents can guide the family through all the necessary documentation and coordinate with relevant authorities and service providers. The goal is to ensure a smooth and efficient process while adhering to any legal and health regulations.

The details you should know

MiFuneral Policy’s cover is only available to citizens and permanent residents of South Africa. Our Repatriation Service provides air or road repatriation of the life insured’s remains to a funeral parlour closest to their residence within South Africa. This benefit will be available when the deceased life insured’s remains are more than 100km away from their residence within South Africa or its neighbouring countries – Botswana, Lesotho, Mozambique, Namibia, Swaziland and Zimbabwe.

Our Repatriation Benefit also includes assistance with documentation and coordination with authorities and transportation of ashes to the deceased’s place of residence after cremation.

Compassionate support every step of the way

The MiFuneral team understands the emotional toll of losing a loved one and is committed to providing empathetic assistance. We also offer access to a 24-hour bereavement counselling line to support the next of kin should they be required to identify their loved one. This way, families can rest assured that their needs will be met with the utmost care and sensitivity.

The Bottom Line

Losing a loved one is never easy, but MiWayLife's MiFuneral Policy can provide your family with the support and resources you’d need, including our Repatriation Service. All this can bought online for an affordable price with just a few clicks, allowing you to live life to the fullest – with full peace of mind. Why not get a quick quote today?

Did You Know:

You can now take out affordable funeral cover with us online in a few simple steps. No calls and no agents! Discover the digital way to enjoy full peace of mind by buying a MiFuneral Policy cover online.

Need more information on MiWayLife? Read about our life insurance product, or get a life insurance quote in 30 seconds. Alternatively, call us on 0860 64 54 33 .
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Terms and conditions apply. Eligibility, cover and benefits are determined on individual risk profile. MiWayLife is an authorised FSP (No. 45741) and its product offering is underwritten by Sanlam Life Insurance Limited, a registered long-term insurer. MiWayLife is a division of Sanlam Life Insurance Limited - Reg No. 1998/021121/06